Support
Help with Word Laddered, from the people who made it.
Contact us
Email support@quindestudio.com. Tell us which device and iOS or iPadOS version you use, and what happened. A screenshot helps. We read every message.
Common questions
How do I report a bug?
Use the bug report option in the game's Settings. It opens an email you can read and edit before sending. You can also write to support@quindestudio.com directly.
Does my progress sync between devices?
Yes, through iCloud. Sign in to the same Apple Account on each device and make sure iCloud is turned on for the game.
Why don't my leaderboard scores show up?
Leaderboards and achievements use Game Center, so you need to be signed in to Game Center and online. Check Settings > Game Center on your device.
What data does the game collect?
None. Your progress is stored on your device and, if you use it, in your iCloud account. Read the privacy policy for the details.
I want my data removed.
Deleting the game removes its data from your device. To clear iCloud data, go to Settings > your name > iCloud > Manage Account Storage. If you've emailed us and want the conversation deleted, write to privacy@quindestudio.com.